Privacy Policy

Introduction

WhatsAppAutomation we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp campaign management platform and related services.

Data Collection

Information You Provide

• Account registration information (name, email, phone number)
• Payment and billing information
• Contact lists and customer data you upload
• Campaign content and messaging data
• Support communications and feedback

Automatically Collected Information

• Device information and identifiers
• Usage analytics and platform interactions
• IP addresses and location data

Service Categories

• Cloud hosting and infrastructure providers
• Payment processing services
• Analytics and monitoring tools
• Customer support platforms
• Email and communication services

All third-party providers are contractually bound to protect your information and use it only for the specified purposes. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

User Rights

You have the following rights regarding your personal information:

Data Security

We implement comprehensive security measures to protect your information:

• End-to-end encryption for data transmission and storage
• Regular security audits and penetration testing
• Multi-factor authentication and access controls
• SOC 2 Type II compliance and industry certifications
• 24/7 security monitoring and incident response
• Regular employee security training and background checks

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account data is typically retained for the duration of your subscription plus 90 days. Campaign data and analytics may be retained for up to 2 years for service improvement purposes. You can request earlier deletion of your data by contacting our support team.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses and adequacy decisions, to protect your data during international transfers in accordance with applicable data protection laws.